Unattended delivery (in-car, in-home) vs out-of-home delivery
Delivery density and the advantage of being first to market
Customer experience in delivery
Cathy Morrow Roberson, founder and lead analyst at Logistics Trends & Insights, joins me to discuss UPS’s recently announced delivery initiatives:
A quick overview of UPS’s Q2 results
UPS Access Point (PUDO) network - new partnerships
Partnering with pharmacy chains - UPS and FedEx
Delivering to PUDO points instead of making residential delivery attempts
Seven-day pick-up and delivery
Working with the USPS - just for rural addresses?
Using UPS’s own fleet
Pricing, employees, and contracted delivery
Scheduled (time window) deliveries
Swiss Post and Matternet
Why Cathy loves drones
UPS’s air operations
Revenue per package
Is Amazon putting more volume into UPS’s network?
Is Amazon a competitor? What makes it a threat?
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.
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