The postal, parcels and express podcast
My special guest is social entrepreneur Andrew Butcher. Andrew is the founding CEO of GTECH Strategies, an organisation with a focus on transforming vacant land for social good. Recently, Andrew has researched how vacant (and soon-to-become-vacant) land owned by the US Postal Service could be repurposed to help local communities.
Dean Maciuba from 4Front Consulting joins me to analyse FedEx's new FedEx Fulfilment. We cover what's happening in e-commerce fulfilment right now, what UPS, DHL and Amazon are doing in e-commerce fulfilment, and much more.
Amazon recently held its earnings call, and Cathy Morrow Roberson from Logistics Trends and Insights joins me to summarise and analyse some of the key points from the call. Also in this episode: behind the scenes at PostalVision2020 with John Callan.
Charles Thompson, COO of Aramex Global Solutions, is my special guest. AGS is the joint venture between Australia Post and Aramex. We cover the background to the deal, who benefits from the deal, and what the future holds for the joint venture. We also discuss cross-border e-commerce, and future acquisitions in the postal and e-commerce sectors.
Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, joins me to discuss e-commerce's new battleground: delivery. We cover free and fast delivery, drone delivery (and how cheap it is), delivery start-ups, consumer control of the last mile, and much more.
Postal reform is a recurring topic in the USA, but little seems to have happened so far. Joining me to analyse the current state of affairs is Mark Fallon, President and CEO of the Berkshire Company.
Swiss Post is diversifying the last mile with a new service, where its postal delivery officers read electricity meters. I talk with Christian Beyeler from Avectris, Swiss Post's technology partner for the project. Also in this episode: Cathy Morrow Roberson on Ukrainian postal operator Nova Poshta's new Chinese e-commerce deal, and DHL's great big new hub in Sydney.
There's a lot of hype about drone delivery, but are customers ready for drones to drop off their parcels? I talk with Jake Soffronoff from the USPS OIG, who has researched public attitudes towards drone delivery. Also in this episode: the new cross-border returns service from La Poste operating between Australia and France.
Let's kick off 2017 with a snapshot of some of the big trends in last mile delivery. My guest is Dean Maciuba, from the 4Front Consulting Group. We cover parcel locker networks in the USA, carrier specific lockers vs carrier neutral lockers, unattended delivery and the effect on shipping rates, porch piracy, network access points, and the future of home delivery.
Australia Post has signed a deal with supermarket chain Woolworths to install parcel lockers at 500 supermarkets. This will radically increase Australia Post's parcel locker network, but what are the other benefits? Also in this episode, the recent PUASP initiative to replace polluting vehicles with pushbikes and electric vehicles.
Royal Mail has implemented an e-commerce parcels returns portal. Roger Morris, Head of Parcels at Royal Mail, discusses how the returns portal helps e-commerce retailers and customers. Later in the podcast, Cathy Morrow Roberson and I discuss Amazon's expansion plans as well as the handling of bulky and heavy parcels.
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