How do Chinese courier drivers achieve an astonishing number of deliveries per hour? It's all about the phone... and parcel lockers. Juan Sotolongo, Senior Partner at 722 Consulting, gives insights into last mile delivery in China. We cover:
- Home delivery vs office delivery
- Parcel lockers
- Empowering couriers to be problem solvers
- Driver remuneration and incentives
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.
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