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Episode 74 - the changing use of mail


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Episode 74 - the changing use of mail

Ian Kerr

Ian Stanford, USPS OIG

Ian Stanford, USPS OIG

In the USA, traditional mail volume has been declining for many years. The number of letters sent by American adults has been falling since 1996. But Americans’ use of the mail has great variation, according to a report by the USPS OIG. I chat with two of the report's authors, Ian Stanford and Tyler Reinagel.

Click here to read the full USPS OIG report.

Also in this episode: Australia Post is trialling tablets in some of its post offices.

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

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Photo used with permission from the U.S. Postal Service Office of Inspector General.