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Episode 169: Getting to grips with PUDOs and parcel lockers

Podcasts

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Podcasts will also be available through iTunes.

Episode 169: Getting to grips with PUDOs and parcel lockers

Ian Kerr

Marek Różycki, Managing Partner, Last Mile Experts

Marek Różycki, Managing Partner, Last Mile Experts

Derek Osborn

Derek Osborn

Marek Różycki (Last Mile Experts) discusses research on the out-of-home delivery market (parcel lockers and PUDOs) in Poland:

  • Why the Polish out-of-home delivery market is important to understand

  • What’s driving the push for delivery to parcel lockers and PUDO points

  • Size of the various parcel locker networks in Poland compared to other European markets

  • Carrier agnostic or carrier specific? Comparison of the various networks

  • PUDO partnerships with retailers

  • InPost’s operations in Poland and in other markets

  • Store-based parcel lockers for click-and-collect purchases

  • Returns via parcel lockers

Click here to sign up for the PUDO/parcel locker workshop.

Also in this episode, Derek Osborn joins me to preview our Social Media workshop at Parcel+Post Expo:

  • The importance of top class social media engagement for the postal and delivery sectors

  • Which platforms to use? How to engage with customers? What about the expectation of instant response?

Sign up for the Social Media workshop here.

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

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