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Episode 151: Escher Group CEO Nick Manolis


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Podcasts will also be available through iTunes.

Episode 151: Escher Group CEO Nick Manolis

Ian Kerr

Nick Manolis, CEO, Escher Group

Nick Manolis, CEO, Escher Group

Nick Manolis, CEO of the Escher Group, is my guest. In a wide-ranging discussion, we cover:

  • Escher’s transformation and engagement with postal operators

  • Technology that spans operating systems and platforms

  • Product development and innovation

  • Posts seeking to modernise the post office network

  • Diversification and transforming the post - including improving the customer experience

  • Protecting the core business while funding new growth areas

  • The key challenges facing postal operators

  • Consumer expectations being driven by the Amazon effect

  • Posts taking advantage of opportunities and becoming disruptors

  • Putting the customer first

  • Increasing revenues at small posts, and scaling profitability at large posts

  • Simplifying training for counter operators

  • Setting up mobile PUDO points

  • Technology enabling postal strategy

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

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