Angela Hultberg Head of Sustainable Mobility at the IKEA Group is my special guest. (Angela is one of the keynote speakers at E-PACK Europe this year. See below for details… and a discount offer.) We cover:
How IKEA is partnering with delivery companies
IKEA’s vision for 100% zero emission delivery by 2025
Where IKEA is already using zero emission vehicles
The kind of vehicles IKEA is using to achieve its target
Why collaboration is central to meeting emissions targets
Choosing vehicles that are appropriate for each market
The customer experience in delivery, including day-specific and time-slot delivery, and value added services via TaskRabbit.
How customer expectations are changing, and how that drives competition
Staying true to a company’s values in the face of competition - and how going for zero emissions impacts on fast delivery
Packaging - including minimising, eliminating, and recycling packaging
Want 10% off delegate registration for E-PACK Europe? Use the code EPS19PHP to save 10% on your ticket.
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