John Reis, General Manager Retail at Canada Post, is my special guest. Our interview was recorded at the recent E-BISS Retail Workshop. We cover:
Canada Post's concept post offices
Drive-thru parcel collection
Self-serve terminals - including discounts on shipping rates
Change rooms in post offices
How FlexDelivery (delivery direct to post office) works
PO Boxes and parcel collection
Cash on delivery
Also in this episode: a preview of Derek Osborn’s new postal book.
Click here to sign up for Understanding Amazon, the workshop Marek Różycki and I will host at this year's Post Expo.
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.
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