Patrick Gallagher, Group CEO CitySprint, is my special guest. We cover:
- CitySprint's transformation from B2B only to include e-commerce time slot delivery via On The Dot
- How the internet affected "traditional" B2B courier firms like CitySprint
- The importance of branding
- How technology drives same-day delivery
- CitySprint's expansion plans
- What B-to-B-to-C is
- How tight a time slot do consumers want?
Click here to sign up for Understanding Amazon, the workshop Marek Różycki and I will host at this year's Post Expo.
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.
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