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Episode 111: the last mile in Saudi Arabia with NAQEL Express

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Episode 111: the last mile in Saudi Arabia with NAQEL Express

Ian Kerr

 Rajeeb Chowdhury from NAQEL Express

Rajeeb Chowdhury from NAQEL Express

Rajeeb Chowdhury, Chief of Planning and Customer Service at NAQEL Express, joins me to talk about delivery in Saudi Arabia and the Gulf Region. We cover:

  • The challenges of B2C delivery in Saudi Arabia
  • Cultural factors affecting residential delivery
  • Cash on delivery
  • E-commerce returns
  • Local e-commerce platforms
  • Cross-border shipping into the Gulf Region
  • Parcel tracking - and tracking the driver!
  • Handling failed first-time deliveries

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

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