Rajeeb Chowdhury, Chief of Planning and Customer Service at NAQEL Express, joins me to talk about delivery in Saudi Arabia and the Gulf Region. We cover:
- The challenges of B2C delivery in Saudi Arabia
- Cultural factors affecting residential delivery
- Cash on delivery
- E-commerce returns
- Local e-commerce platforms
- Cross-border shipping into the Gulf Region
- Parcel tracking - and tracking the driver!
- Handling failed first-time deliveries
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.
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