Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

Episode 103: The art of click and collect, with Doddle CCO Mike Richmond

Podcasts

We'll post links here to all episodes of the Postal Hub Podcast.

Podcasts will also be available through iTunes.

Episode 103: The art of click and collect, with Doddle CCO Mike Richmond

Ian Kerr

 Mike Richmond, Chief Commercial Officer, Doddle

Mike Richmond, Chief Commercial Officer, Doddle

Doddle Chief Commercial Officer Mike Richmond gives a new perspective on e-commerce parcel delivery, in particular delivery to pick-up drop-off points (PUDOs). We cover:

  • Customer-centric parcel delivery
  • Pricing incentives for click-and-collect
  • Personalising the shopping experience
  • Same-day instant click-and-collect
  • Collaboration between retailers (online and bricks-and-mortar)
  • Consolidation of PUDO networks
  • Subscription delivery services
  • Why payment and delivery are inextricably linked, including "buy now pay later" options
  • Returns - how PUDO networks can assist, including refunds
  • Dynamic pricing in delivery

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

Follow the Postal Hub on Twitter and LinkedIn

Never miss an episode! Get the Postal Hub delivered free to your inbox. Sign up in seconds: