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Episode 101: IPC research into cross-border e-commerce delivery

Podcasts

We'll post links here to all episodes of the Postal Hub Podcast.

Podcasts will also be available through iTunes.

Episode 101: IPC research into cross-border e-commerce delivery

Ian Kerr

 Mark Harrison, Head of Markets at International Post Corporation

Mark Harrison, Head of Markets at International Post Corporation

Mark Harrison, Head of Markets at International Post Corporation joins me to discuss recent IPC research into cross-border e-commerce. We cover:

  • Who is delivering the last mile for cross-border e-commerce?
  • Trends in delivery direct to the post office
  • Domestic delivery preferences vs international delivery
  • Postal service points
  • Cross-border packets weighing under 2kg
  • Free shipping
  • Parcels that fit in customers' letterboxes
  • The importance of signature on delivery
  • How much cross-border traffic comes from the dominant retailers
  • Delivery speed
  • Returns
  • Direct mail and e-commerce

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via iTunes.

Click here to download the IPC Cross-Border E-Commerce Shopper Survey. [PDF]

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 Delivery provider

Delivery provider

 Parcel weight

Parcel weight

 Delivery location

Delivery location

 Delivery cost

Delivery cost

 Advertising mail results

Advertising mail results