Reducing receipts in Swiss Post's post offices
Ian Kerr
Swiss Post is doing away with paper receipts at the post office counter. For postal transactions, a receipt will only be issued if expressly requested - with a few exceptions.
From the end of March, receipts for purchases of items such as postage stamps or envelopes will only be issued when expressly requested by the customer. Receipts will still be printed for services such as registered letters or tracked parcels, giving customers and Swiss Post protection.
Why is Swiss Post doing this? Well, while Swiss Post hasn’t shared how much money it would save in printing costs by dramatically reducing receipt printing, there is a clear environmental benefit.
Swiss Post estimates this move will save around 13 tonnes of CO2e. Per year? In the lifetime of the average dairy cow? Who knows!
The move to receipt-less transactions has been a long time coming. The wide variety of items and services available in post offices meant that the legal framework for each product had to be carefully checked.
The bigger picture
As of 2040, Swiss Post wants to be climate-neutral as a company. To achieve this, Swiss Post is expanding its use of renewable energies in its buildings and switching to alternative drives in all vehicles, including Postbuses.
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