Karlijn Krol from PostNL's Innovation Lab (Innovation Studio) on how posts can foster innovation. She gives us a peek inside how things work at the Innovation Lab, and we discuss PostNL’s BagageService, which was incubated in the lab.

Antonio Perini, CEO and founder of Milkman, joins me to talk about advanced e-commerce delivery options.

Three guests this week! Marek Różycki (Last Mile Experts) talks about Amazon's latest push into the last mile. Duncan Buchanan (Road Haulage Association) discusses the environmental challenges facing the trucking sector. Cathy Morrow Roberson (Logistics Trends and Insights) analyses the recently announced partnership between Alibaba and French logistics group Bolloré.

CitySprint Group CEO Patrick Gallagher joins me to talk about how CitySprint came to embrace e-commerce delivery, including its On The Dot time-slot delivery service.

Paul Anastasiou, ASDA's Senior Director for Parcel Services, joins me to talk about ASDA's interesting click-and-collect service toyou. The supermarket chain has taken a different approach to e-commerce click-and-collect.

Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, joins me to discuss the evolving e-commerce delivery battleground.

Cathy Morrow Roberson, founder and lead analyst at Logistics Trends and Insights, joins me to talk about grocery delivery. We cover Walmart, Target, Amazon Fresh, Kroger, and the last mile.

Marek Różycki, Managing Partner at Last Mile Experts, joins me to talk about out-of-home delivery options. We cover Amazon in-car delivery, parcel lockers, DPD ParcelLetter, e-commerce returns, and more.

Rajeeb Chowdhury, Chief of Planning and Customer Service at NAQEL Express, joins me to talk about delivery in Saudi Arabia and the Middle East.