The postal, parcels and express podcast
Everyone in the postal and parcel sector is talking about reverse logistics and returns… but what’s really happening with returns, and where is the sector heading? My expert guest is Tony Sciarrotta, Executive Director at the Reverse Logistics Association.
Amazon analyst Cooper Smith from L2 Inc on how Amazon drives customer loyalty, why apparel is next for Amazon, and why Amazon is serious about delivering the last mile. Cathy Morrow Roberson from LogisticsTI analyses Amazon's acquisition of Souq.com, including implications for logistics and delivery in the Middle East.
Leading postal and parcel industry figure Elmar Toime joined me for an in-depth and at times provocative look at the current state of the postal sector and the emerging trends.
My special guest is social entrepreneur Andrew Butcher. Andrew is the founding CEO of GTECH Strategies, an organisation with a focus on transforming vacant land for social good. Recently, Andrew has researched how vacant (and soon-to-become-vacant) land owned by the US Postal Service could be repurposed to help local communities.
Dean Maciuba from 4Front Consulting joins me to analyse FedEx's new FedEx Fulfilment. We cover what's happening in e-commerce fulfilment right now, what UPS, DHL and Amazon are doing in e-commerce fulfilment, and much more.
Amazon recently held its earnings call, and Cathy Morrow Roberson from Logistics Trends and Insights joins me to summarise and analyse some of the key points from the call. Also in this episode: behind the scenes at PostalVision2020 with John Callan.
Charles Thompson, COO of Aramex Global Solutions, is my special guest. AGS is the joint venture between Australia Post and Aramex. We cover the background to the deal, who benefits from the deal, and what the future holds for the joint venture. We also discuss cross-border e-commerce, and future acquisitions in the postal and e-commerce sectors.
Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, joins me to discuss e-commerce's new battleground: delivery. We cover free and fast delivery, drone delivery (and how cheap it is), delivery start-ups, consumer control of the last mile, and much more.
Postal reform is a recurring topic in the USA, but little seems to have happened so far. Joining me to analyse the current state of affairs is Mark Fallon, President and CEO of the Berkshire Company.
Swiss Post is diversifying the last mile with a new service, where its postal delivery officers read electricity meters. I talk with Christian Beyeler from Avectris, Swiss Post's technology partner for the project. Also in this episode: Cathy Morrow Roberson on Ukrainian postal operator Nova Poshta's new Chinese e-commerce deal, and DHL's great big new hub in Sydney.
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