The postal, parcels and express podcast
How is DPD putting the customer in control? DPD's Director of Sales and CRM, Elaine Kerr, details how DPD approaches delivery day, and how customers can interact with their DPD driver. Also in this episode, a logistics and postal industry news wrap-up with logistics expert Cathy Morrow Roberson from Logistics Trends & Insights.
Kiel Harkness, UPS's Director of Marketing UK Ireland and Nordics, and Gunnar Adalberth, Director of Business Development e-commerce at UPS, join me to talk about recent UPS e-commerce research and some of UPS's e-commerce initiatives. We cover cross-border, returns, parcel collection networks, growth into Asia, and much more.
Andrew Starkey from Spiral 4 / IMRG discusses recent research showing more online shoppers select express delivery compared to economy shipping. Why is this happening, and what does it mean for the delivery sector? Cathy Morrow Roberson discusses postal operators' forays into logistics, comparing An Post's new venture with DHL's partnerships with national posts. We also cover DB Schenker's deal with uShip, as well as UPS's drone tests.
An Post's Director of Mails, Liam O'Sullivan, discusses the new Post Logistics service. He gives the reasoning behind the launch, describes the target market, details the strategic partnership, and talks about the benefits to An Post.
Can the USPS become a logistics operator? The USPS OIG recently released a report addressing this question. Two of the report's authors join me, and we cover: what other posts have done in logistics; competition in last-mile delivery; e-commerce delivery bottlenecks; partnering with new delivery companies; returns and reverse logistics.
UPS Chief Alternative Fuel Engineer Mike Britt discusses UPS’s One Billion Cleaner Miles project. We cover route optimisation, delivery to congestion zones, alternative-powered vehicles, emissions reductions and the fuel savings generated by the project. Also in this episode, a review of Australia Post's 2015-16 results, including plummeting letter volumes and Australia Post's turnaround from overall loss to overall profit.
Alibaba and Singapore Post are continuing to extend their reach beyond Asia. 4PX recently announced that it would be expanding into Australia under the TransRush banner. 4PX is part-owned by Alibaba and Singapore Post. Leading transport analyst Cathy Morrow Roberson from Logistics Trends and Insights joins me to analyse this move. Also in this episode, an overview of Canada Post's recent financials.
Lim Ann Nee, Senior Vice President SP Parcels, joins me to discuss SingPost's Rent-a-POP initiative. It's a new way to make money from parcel lockers. Also in this episode, USPS Postmaster General Megan Brennan and CFO Joe Corbett give an overview of recent USPS results, as well as the future of Sunday parcel deliveries.
Royal Mail's Community Investment Manager, Gary Grange, talks about Royal Mail's partnership with UK charity Missing People. Analyst Cathy Morrow Roberson from Logistics Trends and Insights joins me to dissect Amazon's plans to build up a fleet of 40 aircraft.
Swiss Post achieves consistently high first-time parcel delivery rates. But how? Walter Krieger, Swiss Post's Key Account Executive Mail-order, joins me to discuss this and much more, including the Swiss regulatory environment, rural vs urban delivery, letter and parcel volume trends, and cross-border e-commerce.
China-Japan cross-border e-commerce is forecast to explode. We analyse the driving forces behind the growth, including the role of the post. Also in this episode, Gina Mulligan, the founder of US charity Girls Love Mail, talks about how the hand-written letter can help breast cancer patients.
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