The postal, parcels and express podcast
Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, joins me to discuss e-commerce's new battleground: delivery. We cover free and fast delivery, drone delivery (and how cheap it is), delivery start-ups, consumer control of the last mile, and much more.
Postal reform is a recurring topic in the USA, but little seems to have happened so far. Joining me to analyse the current state of affairs is Mark Fallon, President and CEO of the Berkshire Company.
Swiss Post is diversifying the last mile with a new service, where its postal delivery officers read electricity meters. I talk with Christian Beyeler from Avectris, Swiss Post's technology partner for the project. Also in this episode: Cathy Morrow Roberson on Ukrainian postal operator Nova Poshta's new Chinese e-commerce deal, and DHL's great big new hub in Sydney.
There's a lot of hype about drone delivery, but are customers ready for drones to drop off their parcels? I talk with Jake Soffronoff from the USPS OIG, who has researched public attitudes towards drone delivery. Also in this episode: the new cross-border returns service from La Poste operating between Australia and France.
Let's kick off 2017 with a snapshot of some of the big trends in last mile delivery. My guest is Dean Maciuba, from the 4Front Consulting Group. We cover parcel locker networks in the USA, carrier specific lockers vs carrier neutral lockers, unattended delivery and the effect on shipping rates, porch piracy, network access points, and the future of home delivery.
Australia Post has signed a deal with supermarket chain Woolworths to install parcel lockers at 500 supermarkets. This will radically increase Australia Post's parcel locker network, but what are the other benefits? Also in this episode, the recent PUASP initiative to replace polluting vehicles with pushbikes and electric vehicles.
Royal Mail has implemented an e-commerce parcels returns portal. Roger Morris, Head of Parcels at Royal Mail, discusses how the returns portal helps e-commerce retailers and customers. Later in the podcast, Cathy Morrow Roberson and I discuss Amazon's expansion plans as well as the handling of bulky and heavy parcels.
Quantium Solutions CEO Sam Ang joins me to talk about Singapore Post's massive new e-commerce hub. It's more than just a parcel sorting centre - it's a fully-automated parcel sorting and warehouse facility.
What are Donald Trump's policy positions that will impact on trade, logistics, e-commerce, and the supply chain? Logistics expert Cathy Morrow Roberson analyses what the new US President will mean for transport and global trade.
Postal and parcel operators are preparing for the Christmas peak. Is hiring temporary staff the only option? I discuss some of the strategies Australia Post has in place to deliver huge volumes of parcels. Also in this episode, highlights from USPS's press conference following the release of USPS's full-year financials.
Insights into Transport Intelligence's recently released 2016 Global Express and Small Parcels report, covering competitors, market predictions, and cross-border deals. Also in this episode, coverage of UPS's recent financial results, Amazon's expansion plans, Aramex, some Amazon rumours, and Alibaba's earnings call.
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